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FAQ about the Schengen visa

Find here the frequently asked questions about the Schengen visa application process.

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If I want to visit one of the countries in the Schengen region, at which Consulate / Representative Office do I apply for a visa?

You must apply at the Consulate/Representative Office of the country you are intending to visit. If you are planning to visit several countries, you need to apply at the Consulate/Representative office of the country where you intend to stay longest. If the period of stay is equal, then you have to apply at the Consulate/ Representative Office of the country of first entry.

Can I just show up at the Danish Representative Office in Ramallah or the Office in Gaza and apply for a visa right away?

Applications can be submitted at our office in Ramallah if you live in the West Bank or at our Office in Gaza City if you live in Gaza. In any case, you need an appointment:

In Ramallah: 

+972 2 241 5280 or

Office Hours:
Monday - Thursday 09.00 - 15.00
Friday 09.00 - 12.00
Saturday - Sunday CLOSED

Visa Submission:
and Thursday 09.00 - 14.00

In Gaza:

+ 972 8 2840473 or

Office Hours:
Sunday - Thursday 08.00 - 14.00
Saturday: 08.00-11.00
Friday and Sunday CLOSED

Where are the visa application offices located?

In Ramallah

The Danish Representative Office is located at: 48 Othman Ben Affan Street (Al-Bireh), in the Trust Building visible from the Al Quds street.

In Gaza City

The Schengen Office is located at: 33/1360 Khaled Ben El Walid.

How long does it take to process my visa?

Most applications for a Schengen visa (type C) will be processed and decided by the Danish Representative Office in Ramallah and will usually take a minimum of 10-12 days. All applications shall be decided on within 15 calendar days of the date of the lodging of an application which is admissible.

In some cases, the application must be referred to the Danish Immigration Service in Copenhagen. In this case, the expected processing time is 30 days but it may take up to 60 days until a decision is made.

Where do I pay the Visa Fees?

Consular fees are based on the “Executive Order on Payment for Services” provided by the Danish Foreign Service. The applicable visa fee in NIS is as per the current exchange rate. The fee is subject to change without notice. Note that payment is only possible by cash (NIS). The above fees are non-refundable.

  • Schengen Visa: 240NIS    
  • Children between 6-12 years: 140NIS
  • Children under 6 years: free

Exemption of Visa Fee:

  • Children under six years of age.
  • Persons with an invitation from Danida.
  • Holders of a diplomatic passport.

Do I have to apply personally?

Applications should be submitted by an applicant in person.

Can my passport be collected by someone else?

A passport can be collected either by the applicant in person or through an authorized representative in possession of a letter of authorization.

Can I live in Denmark having a short term visa?

No. A short term visa enables you to stay in Denmark for the period of its validity only and it does not enable you to take up employment or establish a business, trade or profession.

Do I need to have a medical insurance?

Yes. A medical insurance is needed in order to apply for a visa.

You have to bring a proof of insurance policy covering all Schengen countries for the duration of the visa with a minimum coverage of EUR 30,000 for unforeseen expenditures. These include urgent medical treatment or other emergencies and the transportation cost to return home in case of a serious illness. The insurance companies that are recognized by the EU are:

  • Ahliea Insurance Group – AIG
  • Al-Takaful Palestinian Insurance Co.
  • Global United Insurance Company
  • Trust International Insurance Company – Palestine
  • National Insurance Company – NIC
  • Al Mashreq Insurance Company

Exemptions: some occupational groups may be exempt from the insurance requirement if they already hold the appropriate insurance in connection with their work. Others exempted from the medical insurance requirement are those who:

  • Possess a diplomatic passport
  • Apply for an airport transit visa
  • Are relatives of an EU/Swiss citizen, i.e. his/her husband or wife, registered partner, common law spouse, children under 21 years of age, older children who are financially dependent on their parents, parents who are financially dependent on their children in the Schengen country of destination.

Remember to bring your insurance certificate with you during your travel. Lack hereof can lead to rejection at the border.

What do I do if my visa application is refused?

If your visa application is refusedyou may appeal against this decision. In case of refusal, the Danish Representative Office in Ramallah will provide you with a refusal letter mentioning the terms and the place where you can appeal. For more information regarding appeals, please contact the Danish Representative Office in Ramallah.

If my visa application is refused, should I wait for some time before applying for a visa again?

No. The Danish Representative Office recommends you to reapply only if you think that the circumstances that could have caused the refusal have changed.
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All applicants are required to make an appointment in order to have the application accepted.

Opening hours

The Royal Danish Representative Office in Ramallah
Othman ben Affan St. 48
Tel: +972 2 241 5280

Monday - Thursday 09.00 - 15.00
Friday 09.00 - 12.00
Saturday - Sunday CLOSED
Visa Submission:
Tuesday and Thursday 09.00 - 14.00


VFS Office in the Gaza strip
33-1360  Khaled Ben El Walid Street
Tel: + 972 8 2840473
Sunday - Thursday 08.00 - 14.00
Saturday: 08.00-11.00
Friday and Sunday CLOSED